Your privacy matters. This Privacy Policy explains how Complir ApS processes personal data when you use the platform, access services, or interact with Complir. It also outlines your rights under GDPR and other applicable laws.

1. Data Controller

Complir ApS is the data controller for the processing of your personal data as described in this policy.

Contact Information:

Complir ApS

Fiolstræde 30 3, 1171, Copenhagen, Denmark

VAT: DK 44942003

For inquiries, please contact us at privacy@complir.io.

What information we handle and why

When you interact with us

If you contact us through email, sign up for updates, or use our services, we may collect some basic information about you—like your name, email address, job title, or anything you share in your message.

This helps us:

• Respond to your inquiries or feedback.

• Send you updates if you’ve subscribed to them.

• Improve our communication and services.

When you use our platform

To make Complir work smoothly, we collect some details about how you use the platform. For example:

• The features you access.

• Your activity, such as how often you use the AI tools.

• Technical information like your browser, device type, and IP address.

We don’t store the content of your uploads or queries beyond what’s necessary to process them.

For analytics and improvements

We track overall trends to understand how our users interact with Complir. This includes things like popular features or patterns in how the platform is used. These insights help us build better tools for you.

How we use your information

We use the information we collect to:

• Provide and improve the services you rely on.

• Communicate with you, whether it’s support, updates, or follow-ups.

• Develop new features and ensure the platform is secure.

• Comply with any legal obligations we might have.

We only process your information when we have a clear reason to do so—such as fulfilling a contract with you, complying with the law, or because it’s necessary for improving the platform.

Who we share it with

Sometimes, we work with trusted partners to help us run Complir. These might include hosting providers, analytics tools, or payment processors.

We make sure that:

• They only access the information needed to do their job.

• They meet strict data protection standards.

• We have agreements in place to protect your privacy.

If we ever work with companies outside the EU/EEA, we make sure your data is transferred securely and in line with EU regulations.

How long we keep your information

We only keep your data for as long as it’s needed:

• Account details are stored until you choose to delete your account.

• Uploaded documents remain on the platform until you delete them.

• Files processed by our tools are automatically deleted within 48 hours.

• Transaction records are retained for a minimum of five years, in line with EU accounting and financial regulations, such as requirements under the EU Accounting Directive and local implementation in member states.

In some cases, additional legal obligations, such as anti-money laundering laws or statute of limitation regulations across the EU, may require data to be retained for longer periods. We ensure compliance with all applicable EU and national requirements.

When your data is no longer needed, we securely delete it.

Your rights

You have rights over how your information is used. These include:

• Access: You can ask what data we have about you and request a copy.

• Correction: Let us know if something’s incorrect, and we’ll fix it.

• Deletion: In certain cases, you can ask us to delete your information.

• Restrict use: You can ask us to limit how we process your data.

• Data transfer: If applicable, you can request your data in a format you can take elsewhere.

• Withdraw consent: If you’ve given us permission to process your data, you can change your mind at any time.

To exercise any of these rights, just email us at privacy@complir.io. If you’re unhappy with how we handle your data, you can also contact the Danish Data Protection Agency:

Carl Jacobsens Vej 35, 2500 Valby, Denmark

+45 33 19 32 00 | dt@datatilsynet.dk

How we keep your data safe

We use industry-standard measures to protect your information, such as:

• Encryption to keep your data secure.

• Regular audits to identify and fix vulnerabilities.

• Strict access controls to limit who can see your information.

Cookies and tracking

We use cookies to make your experience better—like remembering your preferences or helping us understand how the platform is used. For more details, see our [Cookie Policy].

Changes to this policy

We may update this policy occasionally to reflect changes in how we work or new legal requirements. If we make significant updates, we’ll let you know by email or through the platform.